Frequently Asked Questions

1.   Does Seneca Ridge have a website? How do I access it?
The website address is: https://www.senecaridgeyork.com/

The links for the site are located on the upper right corner of the page and are:
  a) HOME – scroll down to see additional, helpful links about
                       -- Springfield township
                       -- Penn Waste services
--  York water company
                       --  Columbia Gas
                       --  Met-Ed (or First Energy)

   b) ABOUT US – Additional links for “Community Overview”, “HOA Documents”, “FAQ’s (this
document)”,  & “Property Management co.”
   c) APPFOLIO LOGIN

    d) CONTACT US – On-line form for contacting C21 management

2. I live in a townhome and need to paint my door and/or shutters, what color do I use?

(When purchasing paint from the Sherwin Williams Store at 38 Memory Lane, York, mention you are an owner at Seneca Ridge in order to qualify for a discount of up to 40%.)                                                                          

Original Colors:(Duron paints were available at Sherwin Williams stores)                                                                   

Alternate  Approved Colors: (available at Sherwin Williams and Lowe's stores) 


a) Urban Putty #SW7532 ("Almond" was discontinued)

Urban Putty #SW7532 (for trim/foundation wall)                                                                                  

b) Old Colonial Red - Duron brand #949; Sommelier #SW7595

c) Farmhouse Red - Duron brand #948; Crabby Apple #SW7592 SW

d) Georgetown Green - Duron brand #979; Rockwood Shutter Green #SW2809

e) Carolina Slate Blue - Duron brand #999; Sea Serpent #SW7615

f) Western Reserve - Duron brand #8716; Buckwheat Brown #HGSW3461

 NOTE: TH doors and shutters are the same color. Just remember to order by Number, not by name.

3. I need to replace my roof, what shingles should I order?
The following guidance is provided for replacement materials

(updated July 2022)
DUPLEX ROOFS:
The following shingles/ridge caps are recommended for replacing roofs on duplexes. This style and color are the original materials that were used. The only upgrade is the shingled ridge cap, which may have originally been metal (and are problematic). Best results are achieved if both sides of a duplex are replaced simultaneously.

  GAF Timberline HDZ
Style: Dimensional
Color: Weathered Wood
Ridge Cap: TimberTex premium (shingled)

TOWNHOMES ROOFS:

The following shingles/ridge caps are recommended for replacing roofs on townhomes. This color is the original color that was used. Original shingles were flat and tabbed; 20 years later, dimensional shingles are recommended. The original ridge cap may have been metal (and is problematic); shingled ridge caps are recommended. Best results are achieved if all homes in the same building are replaced simultaneously.

  GAF Timberline HDZ
Style: Dimensional
Color: Weathered Wood
Ridge Cap: TimberTex premium (shingled)

SINGLE-FAMILY ROOFS:

The colors of roofing materials on single family homes vary. It is recommended to match the original color and use the ‘dimensional’ style with shingled ridge caps, or homeowners may submit an Architectural Committee Design Form (see below).

  GAF Timberline HDZ
Style: Dimensional
Color: same as original
Ridge Cap: TimberTex premium (shingled)

Where to Buy:

Shingles and ridge caps (shingled) are available (thru your installer) from ABC Supply in Leaders Heights.

ABC Supply
2608 Keyway Drive
York, PA 17402
717-741-4644

4. Bee’s nest found on property - who can I call for help with it’s removal?

Try contacting the following individuals, from the York County Beekeeper’s Association, for
removing nests of wasps, yellow jackets, hornets or honeybees:

https://acrobat.adobe.com/link/track?uri=urn:aaid:scds:US:61571942-1e83-303b-8b15-5b2c71876533

If you have trouble opening the above link, here is the list (pdf) of professionals:

2024 York County Beekeepers Association Swarm Call List
South of Rt. 30 & East of I-83: (Southern York)

Ashley Coutant 717-880-3902 Southern York County
Bruce Olszewski 717-668-3888 Southern York County area
David Papke 717-246-2339 Stewartstown, Red Lion, Shrewsbury
Donna 717-676-5282
Eric Thomas 410-977-3588
Jessie Hollinger 717-693-5522
Krista Kahley 717-825-1815
Lisa Vadas 717-668-7896
Lori Laird 717-309-5810
Matthew Doll 814-441-6220
Melissa McMurphy 717-542-9418 Felton, Stewartstown, Airville and Brogue
Nathan Pears 717-873-2109 Seven Valleys
Patty Cummins 717-823-8641 Southeastern York County
Richard Reincke 717-855-7517 Wrightsville, Hellam, Springettsbury, Craley
Robert Bull 717-424-9817 Southern York County
Robert House 717-729-5621 All York, Cumberland, and Dauphin Counties
Sam Albright 717-318-1513 York and Southern York County
Troy Posey 717-891-4634

South of Rt 30 and West of I-83 (Southern York):
Anna Mathew 215-290-2901
Bruce Olszewski 717-668-3888 Southern York County area
David Hahn 717-688-6018
Jeremy Barnes 717-428-1144 Southern and Western York County
Ned Myers 717-424-7870 Southern York County, Northern MD
Tom Ensminger 717-424-3356 Seven Valleys

updated 8/2024

5. What do I do if I have lost or found a pet?

Act immediately; Every second counts!
Print flyers with a recent photo & Tag Your Car: You can print a free flyer from the lostmydoggie
or pawboost sites or request one from Find Toby in PA (see link below). Place flyers in your
community, distribute to your neighbors and local businesses. Make sure to include your contact
information!

a. FOUND ANIMAL: View animals who have been found and are being housed at the York SPCA.
In addition, check Petco Love Lost where you can post and search for a missing pet. The site
uses facial recognition technology to reunite lost pets with their owners. 

b. LOST ANIMAL/PET:
— Register your lost pet on: Petco Love Lost.
— Complete a Lost Pet form with the York SPCA and upload a picture of your pet. You can also
call the SPCA with Lost pet information at: 717-764-6109. Be prepared to upload a photo of
your pet.
— Message the Find Toby in PA FB page with the following details: a photo of your lost pet, City &
State where lost, streets at the nearest intersection or a nearby landmark, date lost, and
contact information to be included in post. 

c.     Contact Animal Rescue at 717 -993 -3232

d.    Contact the State Dog Warden: Dog wardens are responsible for enforcing licensing and
rabies laws, seizing/detaining dogs running at large without an owner, investigating dog bites
and establishing quarantining of dogs, enforcing kennel licensing & regulations via
inspections, maintaining a registry of dogs declared dangerous and performing dangerous
dog inspections, prosecuting violations of dog laws and providing educational services on
dog ownership.
* YORK COUNTY DOG WARDEN: Will Clark, Phone: 717-329-5106
e. FOUND A STRAY ANIMAL?
— Register the animal on Petco Love Lost and submit a “Lost animal report” (above) form with
the York SPCA. The SPCA may have received a “lost animal” report from an owner who is
missing the one you have found and can help return the animal back to it’s owner. If the
stray animal needs to be picked up, contact 911. Ask them to dispatch the local Animal
Control Officer, who will transport the animal to our shelter. Also call 911 if the animal you
have found is injured. If the animal has been caught in a humane trap, keep him there and
cover the trap with a large towel to minimize the animal’s fear and anxiety. Don’t attempt to
handle an injured animal as they can bite or injure you out of fear and pain.

6. How do I nominate a SR owner to the HOA Board?

Complete a SR Board Nomination form which usually comes out in October as part of the SR-HOA
Annual meeting (usually the 3rd Monday evening of October). Complete the nomination form as
indicated - name, address, phone # of nominee. Include your information where indicated.
Submit the nomination form to the management co. representative or a Board member at the
conclusion of the meeting.
If you are not planning to attend the Annual meeting or prefer to mail in your Board nomination
form, complete all sections - Nominee name, address, phone number in addition to including
your information, making sure it is mailed early enough to be received by the date of the annual
meeting.
IMPORTANT!Before officially submitting the name of your nominee, make sure he/she
agrees with the nomination and truly has a desire to be a Board member and serve the
community! This is not a decision that should be made flippantly or casually.


VOTING: takes place by mail and owners will be instructed to vote for a certain number of new
Board members to serve a rotating 2 yr term. Therefore, you will not vote for 5 members at one
time as a few Board members are simply continuing the 2nd yr of their 2 year term. Each
household is allowed 1 set of votes (not a vote for each household member).
Make your choice(s) and mail back your decision in the postage paid envelope provided before
the due date. You may also hand deliver your vote to the management office if you think it may
not be received in time to be counted. Votes are typically counted by a representative in the
management office with 1 or more members of the Board or community present to validate that
the count is being done accurately. This is an important quality assurance initiative to ensure a
transparent process, overall, and that the count is being done impartially and fairly.
Read the biographical data submitted by each new nominee and use it to make an educated
decision about who you would like to represent your interests for the next 2 years! If you would like
additional information about any candidate before making a final decision, communicate
your questions to the management company. See the “contact us” link on the website.

7. What do I have to do if I’m planning to move?

According to the CCRs (Declaration of Restrictions, Covenants and Conditions), "any owner
desiring to sell or transfer title to his/her living unit, shall give the Board at least seven (7) days
prior written notice of the name and address of the purchaser or transferee, the date of transfer
of title, and other information as the Board may reasonably require" The more lead time you can
provide, the better.

Just let us know when you plan to move so the required sales documents for the real
estate agent(s) can be prepared which includes a thorough documentation of any
outstanding violations for the new owner(s). In addition, if you are a member of the Facebook
group or Next Door SR, please remove yourself from the Group and "deactivate" your membership
from the Seneca Ridge Next Door community site.
— Deactivating your Next Door account:
Deactivating your account will result in the removal of your profile picture
and hometown details, rendering your profile unsearchable and unsubscribing you from email
notifications. However, your previous posts will continue to be visible in the Newsfeed. Should
you choose to return to Nextdoor in the future, you’ll be able to sign back in to reactivate your
account.
DEACTIVATION STEPS:
1.   Login to your Nextdoor account.
2. Click your profile picture in the top right corner.
3. Select Settings from the drop-down.
4. At the bottom of the page, click Deactivate your account.
5. Select a reason for deactivating or deleting using the drop-down menu.
6. You’ll receive a confirmation email once your account has been deactivated. This process
typically takes a few minutes, but it may take longer. If you do not receive an email
notification within 24 hours, attempt to login to your account to see if it is still active. If it is,
please contact Support for assistance (See link under “Deleting your account”

Deleting your SR-ND account:
Deleting your account removes your profile and all of your content from Nextdoor
neighborhoods. This action cannot be undone. Contact NextDoor to delete your account.

8. What is a Resale Certificate?

A resale certificate provides specific information about the home you are buying, and its
standing in the community association. This includes any monthly dues that are overdue,
pending violations, unpaid violations, unpaid special assessments, and fees that are due upon
closing.

9. What if I want to rent my home? What’s my legal responsibility
as an owner?

When you rent your property within an HOA, you are still responsible for paying dues and
     ensuring the person who is leasing complies with the association’s rules and
     regulations. Even if you make arrangements with a tenant to handle tasks typically taken
     care of by you, the owner, you are legally responsible if the tenant neglects them or
     doesn’t follow through.
     We also must be able to contact you (electronically via e-mail or by postal
      mail) with community updates, meeting notifications, inspection notices/violations, or
      in the event of an emergency.  You must complete the form: “Agreement of Method to
      Receive Notices
” located in the “Forms” folder under the C21 Shared Drive.

     Must I provide tenant information to the management company?
          Yes, since the management company may need to get in touch with your tenant from
        time to time, especially in an emergency. Tenant contact information and lease
        information must be kept updated with management so they may best serve you and
        your tenant’s needs.

10. How do I pay my monthly dues?

You may use C21 AppFolio site - the portal for Seneca Ridges’ management company, Century
21. This site provides account information, important updates & notifications from the Board, etc.
You may access or sign up for the portal at:
https://century21dalerealtyco.appfolio.com/
Select: “Make a payment” or “Set up autopay”

  If you prefer not to use the portal, you can mail a check or money order to (no fees):
Seneca Ridge Homeowners Association
360 Loucks Rd.
York, PA 17404
(Make sure your address is noted on your check!)

Drop off cash to: 360 Loucks Rd, York, PA 17404 (get a receipt)

Or send payments online from your bank account using the following information:

Payee: Seneca Ridge Homeowners Association, 360 Loucks Road, York, PA 17404
*Account Number: Your Seneca Ridge Address*

Fees for online payments are as follows:
— Credit Card: 2.99% of the total amount per transaction
— Debit Card: $9.99 per transaction

11. What township is Seneca Ridge in?

Seneca Ridge is in Springfield township and is part of the Dallastown school district.
Their FB page is: https://www.facebook.com/sftwpyork/

The web site is: https://springfieldyork.org/about-us/

12. When is the annual SR Yard Sale?

The SR Board typically sponsors a community Yard Sale in May - the Saturday after Mother’s Day
from 8:00 am - 3:00 pm. A sign is posted at each SR entrance. 

However, if you want to conduct a Yard/Garage Sale outside of the Board-sponsored one, you
may place a small sign at the entrance of Seneca Ridge to advertise where & when the Yard Sale
is occurring. Please remove the sign when you are finished for the day.

13. Is solicitation allowed at Seneca Ridge? (salespeople, political
candidates, etc.)

Yes, solicitation is allowed. Seneca Ridge is NOT a closed/gated community. Springfield Township
does require door-to door sales-persons to register with the Township, but this community does
not restrict access nor has the ability to enforce it. The plan of this community was designed to
allow access by our neighboring communities, which does include salesmen, political party
members, etc. Of course, any resident is precluded from opening their door to these individuals.

14. Where can I find Seneca Ridge's Declaration of Restrictions,
Covenants, and Conditions, and Bylaws?

You may access the documents here:
a. The C21 Appfolio site, under Shared Folder > Documents or
b. On the SR web site: Under “About Us” > HOA documents

15. Can I recycle my Christmas tree?
When is trash collected on weeks with legal holidays?

Yes. There is no fee for this service for York County residents.
Location: 2651 Blackbridge Road, York, PA, 17406 (the parking lot across from the York County
Resource Recovery Center - RRC)
Dates:  December 26 through January 31

  Follow the signs along Blackbridge Road that direct you to the parking lot across from the York
County RRC. Remove lights, ornaments, tinsel and protective bags from your tree before dropping
off. Trees collected are shipped off site to an end user.
— Other drop-off sites for Christmas trees include H&H Excavating in Spring Grove (717-225-4669)
and Spring Valley Mulch in Dover (717-292-3476). Please call ahead for hours of acceptance.

— Your stripped Christmas tree can also be set out as a “Large Item pick-up” on the curb during
regular trash pickup collection.

a. See https://www.pennwaste.com/municipalities/springfield-township/ for residential Penn
Waste services specific to Springfield township residents.

b.  Penn Waste collection on holiday weeks - Penn Waste observes the following 6 holidays:

·        New Year's Day, Labor Day, Independence Day, Memorial Day, Thanksgiving, Christmas

If a holiday falls on a weekend, the trash/recycle collection day will not change. If the observed holiday occurs on a weekday, the collection day will be moved back one day. Therefore, since SR collection days are Thursday, collection will occur on Friday during the week of a legal Penn Waste holiday. (Place trash/recycle bins out on the curb on Thursday evening instead of Wed).

Holiday notices are advertised in the following newspapers: York Newspaper, Harrisburg Patriot,
Hanover Evening Sun and Delta Star.

** NOTE: Trash containers may not exceed 60 pounds

16. I’d like to make one or more exterior improvement to my home, what do I have to do?

Submit an Architectural Request Form (ARF) from the SR Web site [About Us > HOA
documents > Form for Architectural Approvals] to pm@c21.com
                                                     OR
 Sign onto C21’s Appfolio site, click on “Shared documents” (left side) > Forms >   
 Construction Request form

This form is to be used by homeowners when submitting any planned exterior projects that are
considered a significant improvement, structural alteration, or addition to one’s property (especially Duplexes and Townhomes).
Single family homeowners are also subject to disclosure to the HOA of any exterior construction
projects or improvements being made to their property (i.e. fencing, pools, exterior storage units,
windows, exterior doors, solar panels, roof replacement, etc.).

This form needs to be submitted and approval obtained BEFORE any contractor work is started. The Board will review the form to make sure the work conforms with the type of modifications, colors and kind of material consistent with what the builder used to create the SR community.
Provide a detailed description, including the type of material, paint colors, measurements
and location of the “improvement or addition”. Pictures are worth a thousand words so any drawings or pictures (by the contractor or homeowner) will help the Board more easily see your planned change, renovation, or improvement and how they “flow” with your home’s exterior, in particular, and the community, in general. It also helps the Board “see” the actual addition/improvement through your eyes and how it benefits you and your need to comfortably coexist with your home.
  You are responsible for obtaining/posting any required Work Permit while the job is being completed. Your contractor may also help you obtain this.

NOTE:  It’s safer to submit an Architectural Request form than to not do so. If in doubt, check with the HOA’s Covenants, Conditions, and Restrictions (CCR) document which outlines the kind and type of improvements allowed for the different home types within SR.

The AR form is NOT REQUIRED if you simply need to replace something that is broken (i.e. a window pane) or re-paint exterior doors, shutters, trim/foundation, replace gutters, downspouts, etc. as these are considered routine maintenance of the property. There is an expectation by the HOA that these repairs are done when needed and in as timely a manner as possible, with little or no prompting. Replacements should be similar in design and color to the structures being replaced and should not clash with the overall community appearance. Homeowners are welcome to confer with the Board (via the Contact Us page or e-mailing C21) before starting any routine project to obtain suggestions or feedback.

17. How can I submit general questions, comments, work orders,
etc.?

All homeowners under C21 management have access to an online portal where they can
send inquiries, architectural requests, information about (new/updated) policies & procedures
for the community, comments, and more. This is the most efficient and direct way to
communicate with SR Board members. The process is as follows:

a.   Log in under: https://century21dalerealtyco.appfolio.com/
b.   Enter your login ID and Password
c. Click on the “Resident/HOA portal” text box
d. Click on “Shared documents” on the left side of the page
e. Homeowner documents are filed under specific folders on the right side of the page
depending upon what kind of document, form or information you are looking for.

If you cannot find a particular document, please call the C21 office located at 360 Loucks Rd, York, PA  17404 at: 717-843-2869 to get additional guidance or complete the On-line communication form.

18. Receiving information about updates, general
communications, notices from the HOA Management co. &
general information on living in a planned (HOA) community:

You can elect to have important communications, updates and/or messages about Seneca
          Ridge HOA via postal mail or on-line (through your e-mail contact information). Make an
election by completing the “Agreement of Method to Receive Notices” (Agreement by Unit
Owner of how to receive notices from Seneca Ridge Homeowners Association)
located in the
AppFolio under the “Shared Documents” folder > “Forms”

~ ~ ~ ~ ~ ~ ~ ~

What should I know about living in and life in a HOA/Condo
community
?

  • What is a “planned community”?

    A planned community is an idea dating back from BC to the Middle Ages. The Ancient Greeks and some European cultures built several cities using this idea centuries ago. It wasn’t until the 20th century that the style became more popular.

    A planned community is the most common type of community association. It is a housing development technique that involves careful mapping, strategic planning, and development of homes to reflect a specific intent by the builder/architect. The motive behind planned community development is to ensure the town/community is as self-contained and convenient as possible. Some, by virtue of their “amenities” are more self-contained and convenient than others.

         Bylaws, Rules & regulations are at the core of a planned community, to be followed by all
        homeowners (and renters) in an attempt to achieve/maintain an overall appearance, color
        scheme and/or architectural style while providing certain maintenance services and/or
        amenities to HOA dues-paying member-owners.

         Planned communities usually include particular features and amenities that the  
         builder/developer thinks are necessary for convenient and comfortable living. These   
         features often include good roads, retail stores, lots of green (common) space, and
         amenities such as parks, walking paths, biking trails, playing fields, pools, a clubhouse or
         central gathering place for meetings or social events, etc. Other communities are geared
         towards the 55 yr old + population and tend to have features or amenities more in line with
         those with physical issues and/or programs of interest to this core group of owners.